If your Broadband Internet does not work, try the following. "Cycle" the internet connection.
"Cycling" means to power "OFF" and then "ON" the internet hardware in a specific order. It is very easy to do. Follow the step by step instructions below.:
Unplug the Power cord from the outlet for the Modem.
The modem is the hardware device where, depending on your provider, the cable or the telephone is plugged in.
Next, if you have a router, meaning that your PC is not directly connected to the modem, unplug the power from the router.
In most cases the router is a Linksys or a D-Link This router is connected to your modem via a cable that has a bigger plug then your regular phone cable (Network Cable RJ45)
Once you have unplugged both devices, wait for 30 sec. This gives the hardware time to purge the internal memory.
Next plug in the Modem.
It is important that you first plug in the MODEM as it will need to connect to the Internet. Give it 2 minutes.
Next, again only if you have a router, plug in the router's power cord.
Again, wait 2 minutes to give the router time to acquire all the information it needs from the modem.
Congratulations. You have just "cycled" your internet connection.
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